We offer free psychological support to all our insureds after an accident or loss. These overwhelming experiences can be profoundly traumatic and affect our mental health. Don't hesitate to ask for help if you need it.
That depends on the situation. Here are two possibilities:
If you unintentionally cause material or physical damage to another person, you have a legal obligation to remedy the damage. This often represents substantial compensation amounts, which civil liability insurance protects you from having to assume.
This protection would also cover you if you had to defend yourself in court after being served a formal notice, alleging your civil liability. We would bear the expenses of your defence, including your lawyer’s fees and court costs.
Yes, if you wish to be paid based on the replacement value and if this coverage is included in your contract. However, you may choose to replace only certain items. The settlement for property that is not replaced is calculated by taking the replacement cost less depreciation, based on the service life of the item.
Experience has shown us that in the years following a loss, the likelihood of incurring another loss is greater. Which means the more home insurance claims you have on file, the more likely you are to make another claim, and the more likely your premium will increase.
Call us promptly and take photos of the damage!
We’ll check if you have the optional coverage required to cover your hot tub or pool. You’ll need to have the following information when you call:
Go to your Client Centre for everything you need in just a few clicks:
When you purchase home, car or recreational vehicle insurance, you can take advantage of an exclusive discount at HydroSolution on the purchase or rental of a water heater.
