Contact us
Questions but strapped for time? Go to our Help Hub for answers to a ton of frequently asked questions.
Get in touch with us
Quotes + Customer Service 1 855 747-7712
8:00 a.m. to 8:00 p.m.
Monday to Friday
8:30 a.m. to 4:00 p.m.
Saturday
Claims 1 855 747-7711
24 hours a day, 7 days a week
Roadside Assistance 1 866 833-0333
24 hours a day, 7 days a week
Legal Access Insurance 1 800 363-7648
8:30 a.m. to 5:00 p.m. Monday to Friday
(Eastern Time)
CP 17100 succ Terminus
Québec QC G1K 9E2
Contact us
CP 17100 succ Terminus
Québec QC G1K 9E2
Here’s how to reach us if you’re covered by an insurance plan provided by your employer, your union or your association.
Give us a call
You’ll need your identification or certificate number that's on your insurance card.
Customer Service
1 888 235-0606
8:30 a.m. to 8:00 p.m.
Monday to Thursday
8:30 a.m. to 5:00 p.m. Friday
(Eastern Time)
5:30 a.m. to 5:00 p.m.
Monday to Friday
(Pacific Time)
Write to us
CP 11051 succ Sainte-Foy
Québec QC G1V 0K1
Contact us
Have questions about your coverage or claim? Contact CanAssistance.
Customer service 1 855 635-9460
8:30 a.m. to 5:00 p.m., Monday to Friday
If you are an employee coming from abroad and have this specialized product, here’s how to get in touch with us.
Contact us
Looking for details about your coverage or eligibility for health care or a prescription drug? Contact your employer with questions like that.
If you have questions about a claim, leave us a message at the number below or fill out our Write to us form. We’ll contact you as soon as possible.
Claims assistance 1 855 395-2520
Here’s how to reach us if you’ve taken out individual insurance (life, critical illness or disability insurance, or insurance for retirees) with one of our advisors.
Give us a call
Talk to an advisor 1 866 612-3473
Customer Service and Claims 1 877 841-8822
Write to us
CP 16040
Québec QC G1K 7X8
Give us a call
Write to us
CP 16040
Québec QC G1K 7X8