Information about the collection, use and disclosure of personal information using cookies and other technologies 

Last update : 2024-11-11

« Beneva » refers to Beneva Inc., its affiliates and their mutual insurance companies and distribution networks. Affiliates of Beneva Inc. designates Beneva Investment Services Inc., Beneva Insurance Company, L’Unique General Insurance Inc. and Unica Insurance Inc.

"Personal Information" refers to any information about a natural person that allows, directly or indirectly, that person to be identified.   

"Site" refers to the Beneva website. 

“User(s)”, “you” and “yours” refer to persons who access or use this Site. 

The Site uses cookies and other similar technologies  owned by Beneva or third parties. The purpose of cookies and other technologies is to optimize use of the Site and improve its efficiency. They are also used to analyze User behaviour, personalize their experience and provide targeted advertising. The data collected by these features can be used to locate you and recognize you.

Some of these features are managed by Beneva, while others are looked after by third parties. These third parties include external service providers, advertising partners and statistical analysis tools.

Users have the option to block secondary cookies at all times.

What is a cookie? 

Cookies are small text files stored on a User’s device when visiting a website. They can be retrieved by the server during subsequent visits and are used to identify the device.

Cookies and third-party solutions allow us to collect and store data such as your browser type, your operating system, your preferences, browsing habits on the Site, pages visited, the URL address or advertisement that directed you to the Site, your email address and your IP address. Third-party solutions use cookies to recognize your device. As some of this data collected by third parties may be considered Personal Information, Beneva is committed to protecting it in accordance with best practices.

Collection purposes 

Cookies and other necessary technologies. Beneva uses cookies and other similar technologies necessary for the Site’s proper performance and security. These technologies allow us to record your preferences, such as language settings, and allow us to implement fraud detection measures using the reCAPTCHA tool. Your prior consent is not required for the installation of cookies on your web browser or mobile device.

Cookies and other secondary technologies. Beneva collects data using cookies and other similar technologies on three (3) levels, which require your consent.

  • User behaviour and habits:

    Data on User behaviour and browsing habits is collected and shared with statistical analysis tools to continuously improve the Site. This data includes the time spent on the Site and the content most frequently visited. This data is also used to develop and enhance digital services, including the Beneva Client Centre.

  • Targeted advertising:

    Your interest profile allows us to show you personalized ads on the platforms of advertising partners. These functions also track the advertisements you interact with on third-party websites or digital interfaces.

  • Personalized experience:

    Your preferences make it possible to personalize the content you find on the Beneva Site and mobile app. These functions may be activated by Beneva or by third parties whose services are used on the Site's pages. They make it possible to personalize your Client Centre and find offers tailored to your needs.

Your preferences

You can change your cookie and other technology settings at any time. On the mobile app, simply go the Settings menu. On our website, you need to configure your browser settings to choose whether to allow, block or delete them. This configuration can vary based on the device and browser you use.

If you block these features in your browser, the Site’s function and your browsing experience may be affected.

Links to other sites

Beneva may suggest links to other websites during your browsing. Beneva is not responsible for the content or operation of these sites, or their privacy practices. Cookies and other technologies used or exchanged on these external sites are subject to their own privacy policies, if any.

Data retention

Data collected by cookies and other similar technologies is retained only as long as necessary to fulfill the purposes set forth in this policy and in accordance with the retention schedule established by Beneva. When the retention period expires, a banner on the use of cookies and other similar technologies will pop up again.

Questions and comments

To contact our Chief Privacy Officer, please fill out our form or write to us at the following address:

Chief Privacy Officer
Beneva 
2525 boulevard Laurier
Québec QC  G1V 2L2