Our online services, always available

Your 24/7 access

Depending on the products you have, find all your documents online, when you want, where you want:

  • insurance contracts
  • insurance cards
  • claims statements
  • invoices

Client Centre

It only takes a few minutes to create an account. You then get access to your products online, as well as all our services.

Create an account


See our Logging in for the first time page for tips.

Mobile app

The Mobile app is a lean version of the Client Centre. Access your coverage details and insurance documents, plus track your claims on the go.

Download it on the App Store or Google Play.

Need a little help?

We love to help you! Call us at 1 855 747-7712 for assistance. We’ll pick up in English or French, anywhere in Canada.

You can also reach us by filling out our online form. Our team will contact you as quickly as possible.

Email us

Home, car and recreational vehicle insurance

  • Easily access your contracts (why not do your part for the planet – head to your coverage summary to sign up to get your digital contract online).
  • Download your car insurance certificate.
  • Submit your car claims online in the blink of an eye (find out how).
  • Track your home, car and recreational vehicle claims. Also find out which agent is assigned to your file.
  • Put your car in storage or get it back on the road... just sitting at your computer or using your smartphone.
  • Review payment information.

Commercial insurance

  • Consult your contracts for each of your insurance products at any time of day.
  • Access your car insurance certificate.
  • Track new claims and access old ones.
  • Review your payment and billing details.

Group insurance

  • Sign up for direct deposit to receive your claim reimbursements directly in your bank account.
  • Check if services or care is covered before reaching for your wallet. Always good to know.
  • Claim online and get reimbursed within 48 hours for most care. Quick claim, quick refund.
  • Quickly access your documents (contracts, statements and insurance card).

Life and health insurance

  • View your annual statements in just a few clicks.

Savings and investments

Investment products

  • Keep track of your investments and account balances.
  • View your annual statements.
  • Access your transaction statements from the past five years.

Changes coming to Quebec Life Income Fund (LIF) rules

Due to the service interruption at Canada Post, the letter sent informing you of these upcoming changes, which go into effect on January 1, 2025, will be delayed. You can view all the details in our online document.

High-interest savings account1

  • Open an account yourself and we’re always here if you need us.
  • Deposit, transfer or withdraw funds online 24/7.
  • Set up regular bank transfers or payroll deductions.2
  • Access your monthly transaction statements.
  • Keep track of your growing nest egg.