Here are some scenarios to report if you’re a victim of fraud or have witnessed it:
Stress-free reporting
If you report fraud or a suspicious situation, it is:
Confidential
We protect your identity.1
Anonymous
If you choose to stay under the radar, nobody will learn your name.
Safe
No reprisal will be tolerated when a report is made in good faith.
Principled
No defamatory, hateful or outrageous comments will be tolerated.
Let’s review
To report or not to report
Our tip line is reserved for reporting cases of fraud or ethical concerns. See below for ways to contact us for other reasons. We're always here to help.
It’s fraud!
It’s not fraud...
Help us fight fraud How can you help?
Each time you report fraud, you help us to prevent and protect others. Here are the steps you can expect when filing a report:
If you’re the victim of fraud or witness fraud or an unethical situation, you should collect as much information as possible.
There are three possible ways to do this:
At this stage, you can choose to remain anonymous or not.
- Fill out the online report form (This hyperlink will open in a new tab).
- Call 1 866 777-3694
- Send an email to [email protected]
You’ll get a username and password so you can follow up on your report at any time.
This will allow you to speak confidentially with us.
Your report is sent by our external provider to the Beneva Centre for Excellence in Fraud Prevention. We’ll confirm receipt of your information and then start an analysis and investigation, where applicable.
If additional information is required, we’ll contact you on the secure platform.