Help Hub

In the news

Online services

The Client Centre and mobile app give you access to your insurance and investments online, when you want, where you want.

Car insurance rate increase

Your rate increased and you’re not sure why? We'll go through it with you.

We can help you with that too

Insurance contract and invoice

Want a clearer picture of your home and car insurance coverage and invoice. We’ve got a page for that!

Student status

Need to update your child’s student status but don’t know what to do? Our help page has all the details for you.

Client Centre - First time logging in

We can help you get started on the Beneva Client Centre.

Group insurance claim statement

Want to make better sense of your statement? We’ll spell it all out for you.

How to submit a claim

Whatever the type of claim you need to submit—group, home or car insurance—we'll walk you through it, step by step.

Travel insurance

Easy as 1-2-3 to check if your insurance coverage applies based on your travel plans.

Financial security webinars

Whether you’re new to the job market, enjoying your retirement, or somewhere in between, financial planning is always a good move. Join our webinars for clear, useful and hands-on information to stay on top of your finances.